Lula | UNSCENTED SELF-WARMING EYE MASK (5 MASKS)
Shipping Information
All prices are displayed in AUD.
Processing & Dispatch
We aim to dispatch all orders within 24 hours of being received – excluding Public Holidays and Weekends. Processing times may be delayed during sales, holidays, or periods of high demand.
Delivery Timeframes
Standard delivery usually takes 2-8 business days, depending on your location.Delivery times are estimates only and may vary due to factors beyond our control.
Shipping Carriers
Orders are shipped via Australia Post or Startrack. A tracking number will be provided where available. Once your order has been handed to the carrier, we are not responsible for delays, lost parcels, or incorrect addresses provided by the customer.
Shipping Rates
We offer FREE standard shipping on all orders at or above $250.Orders below $250 are subject to a flat rate $12.95 shipping fee.
Local Pick Up
FREE local pick up available during business hours from Thrive Boutique (50 Sanger Street, Corowa). Please wait for confirmation that your order is ready before collecting and contact us if you are unsure of our opening hours that week.
Delivery Issues
Please ensure your delivery address is correct. We are not responsible for orders delivered to the wrong address. If your parcel arrives damaged or does not arrive within the expected timeframe, please contact us within 7 days so we can assist you in lodging a claim with the carrier.
Returns & Exchanges Policy
We want you to love your purchase, but please choose carefully as we do not offer refunds, exchanges or store credit for change of mind or incorrect sizing (in-store and online).
Under Australian Consumer Law, you are entitled to a refund or replacement if the item has a manufacturing fault or is not as described.
Faulty Items
If you believe your item is faulty, please contact us within 14 days of purchase at hello@thriveboutique.com.au with your order number, photos and details of the fault.
After 14 days, issues are considered general wear and tear and will not be eligible for a return.
Items must be returned in original condition, unworn, unwashed, with tags still attached.
What's not covered
- Wear and tear from normal use.
- Damage caused by washing, incorrect care, or misuse.
- Sale or discounted items (unless faulty).
How returns are processed
- Faulty items will be inspected upon return. If deemed faulty by our team, you will be offered a refund or replacement (if available).
- If a return is rejected, the decision is final and non-negotiable.
- Please use a trackable shipping method for returns. We take no responsibility for items lost in transit.
- Return shipping is at the customers expense unless we are at fault.
Important Notes
- Shipping costs are non-refundable unless the return is due to our error or a manufacturing fault.
- Returns will be processed within 5 days of receiving the item.
For any questions about our policy or to report a faulty item, please email us at hello@thriveboutique.com.au.
Thank you for supporting Thrive Boutique xx
Soothe tired eyes, calm a racing mind, and reset in 20 minutes—Lula’s self-warming eye masks are your easiest moment of self-care.
Like a warm hug for your eyes and mind, this self warming eye mask starts warming up the moment you open it. Lie back, get ready to relax and unfold the mask. When the mask meets the air it begins to warm up, staying at a comforting temperature, so you can drift into a daydream or a deep night’s sleep. A beautiful gift of self-care, this unscented eye mask will de-stress you and assist you with sleep.
Why Choose Unscented?
If you are sensitive to any smells or fragrances, then we highly recommend choosing the unscented eye mask. Even though the scents in the other masks are quite subtle, you can be sure that you will have no sensitivities to the unscented mask.
About the Unscented Lula Eye Masks:
* There are 5 eye masks in each box
* There is no scent
* The eye mask is lightweight and very comfortable
* The warming ingredients are naturally occurring (iron powder, vermiculite, activated carbon, salt and water).
* Each eye mask warms once and can then be reused as a regular eye mask.
* The eye masks are made with non-woven fabric.
The Perfect Gift:
These eye masks are the best gifts for anyone who is going through a difficult time, has a busy/stressful routine, or suffers from headaches/migraines. Sometimes it’s difficult to know what to buy, but these masks are a beautiful way to encourage self-care. The packaging is bright, cheerful and has simple instructions on how to use the warming eye masks.
Dry or Tired Eyes
This eye mask soothes dry and tired eyes by applying warmth and darkness. Like a warm compress the warmth creates a fine moist steam, comforting the skin around the eyes and giving relief to dry eyes.
Digital eye strain
If you work in front of a screen all day, this eye mask will give your eyes the relief they need. Use it on your work/study breaks to relax and warm your eyes.
Busy minds
One of the best hacks to combat a busy mind is using an eye mask. Pair that with the self-warming functionality and you have found yourself the best solution to calm it down.
Migraines & headaches
If you suffer from headaches, you know that keeping your surroundings dark and using a heat pack can really help. This warming eye mask utilises both tactics to provide relief from headaches.
Relaxation and Meditation
The warmth of the eye mask is ideal for relaxing your eyes, face and mind to complement the practice of meditation beautifully.
A good night’s sleep
Putting the warming eye mask on before you sleep is a great way to force yourself to not have screen time just before you sleep. The darkness and warmth provides a great foundation for a good night’s sleep by helping you drift off calmly.
Travelling
This is a travel must-have, especially on long journeys. The eye mask can help with sleep on the plane, airport breaks and jet lag.
How to use
Step 1: Open an individual pouch
Step 2: Unfold the mask and feel the mask gently warm up. When the mask’s iron particles meet oxygen in the air it begins to gradually warm up and stays at a comfortable temperature for a minimum of 20 minutes.
Step 3: Lie back, place the loops over your ears and mask on your eyes. Time to relax.
