Shampoo
Shipping Information
All prices are displayed in AUD.
Processing & Dispatch
We aim to dispatch all orders within 24 hours of being received – excluding Public Holidays and Weekends. Processing times may be delayed during sales, holidays, or periods of high demand.
Delivery Timeframes
Standard delivery usually takes 2-8 business days, depending on your location.Delivery times are estimates only and may vary due to factors beyond our control.
Shipping Carriers
Orders are shipped via Australia Post or Startrack. A tracking number will be provided where available. Once your order has been handed to the carrier, we are not responsible for delays, lost parcels, or incorrect addresses provided by the customer.
Shipping Rates
We offer FREE standard shipping on all orders at or above $250.Orders below $250 are subject to a flat rate $12.95 shipping fee.
Local Pick Up
FREE local pick up available during business hours from Thrive Boutique (50 Sanger Street, Corowa). Please wait for confirmation that your order is ready before collecting and contact us if you are unsure of our opening hours that week.
Delivery Issues
Please ensure your delivery address is correct. We are not responsible for orders delivered to the wrong address. If your parcel arrives damaged or does not arrive within the expected timeframe, please contact us within 7 days so we can assist you in lodging a claim with the carrier.
Returns & Exchanges Policy
We want you to love your purchase, but please choose carefully as we do not offer refunds, exchanges or store credit for change of mind or incorrect sizing (in-store and online).
Under Australian Consumer Law, you are entitled to a refund or replacement if the item has a manufacturing fault or is not as described.
Faulty Items
If you believe your item is faulty, please contact us within 14 days of purchase at hello@thriveboutique.com.au with your order number, photos and details of the fault.
After 14 days, issues are considered general wear and tear and will not be eligible for a return.
Items must be returned in original condition, unworn, unwashed, with tags still attached.
What's not covered
- Wear and tear from normal use.
- Damage caused by washing, incorrect care, or misuse.
- Sale or discounted items (unless faulty).
How returns are processed
- Faulty items will be inspected upon return. If deemed faulty by our team, you will be offered a refund or replacement (if available).
- If a return is rejected, the decision is final and non-negotiable.
- Please use a trackable shipping method for returns. We take no responsibility for items lost in transit.
- Return shipping is at the customers expense unless we are at fault.
Important Notes
- Shipping costs are non-refundable unless the return is due to our error or a manufacturing fault.
- Returns will be processed within 5 days of receiving the item.
For any questions about our policy or to report a faulty item, please email us at hello@thriveboutique.com.au.
Thank you for supporting Thrive Boutique xx
PRO Shine • ANTI Sulphate
PRO
- Cationic Guar Gum derived from Guar Seeds to strengthen hair over time.
- Chlorella Extract, a highly absorbent plant source of Vitamin B12 for hair strength, reducing breakage and increasing shine.
- Piroctone Olamine, a non-toxic antifungal, supporting scalp health.
ANTI
- SLS & Sulphates that irritate the scalp or coat the hair.
- Synthetic foaming agents including DEA and TEA.
- Sodium Chloride, often used as a thickener and can dry out the scalp, causing irritation.
This Shampoo makes others green with envy.
Feel so fresh and so clean with a clever combo of gentle plant-based cleansers and stress less with our non-irritating essential oil blend. We use Cationic Guar Gum (from Guar Beans), to strengthen damaged hair, so all up this Shampoo will care for your sensitive or dry scalp and hydrate that hair you’re so fond of - leaving your friends green with envy.
Speaking of green, there’s one other thing you should know... it’s a little green…and that’s because of the Chlorella extract. It’s one of the only plant-based sources of highly absorbent, active B12, and we want that B12 to help ease Dermatitis and Plaque Psoriasis for sensitive scalps - don’t worry it doesn’t stain even the most platinum hair (we tried it many times just to be sure).
Our Australian made Shampoo is formulated without any of the bad guys like Sulphates, Parabens, Formaldehyde or Silicones to keep your scalp itch-free. It’s also cruelty-free, vegan friendly and suitable for all hair types, but specifically created with scalp sensitivities in mind. No one likes an irritated scalp!
Directions
Massage this soothing formula into your scalp and comb through to your mid-lengths and ends. Is your hair type a lil oily? Double wash to remove excess oil or if your hair could simply do with a detox.
Ingredients
Water (Aqua), Cocamidopropyl Betaine (Coconut-Derived Cleanser), Decyl Glucoside (Glucose-Derived Cleanser), Lauryl Glucoside (Glucose-Derived Cleanser), Sodium Cocoyl Sarcosinate (Coconut-Derived Cleanser), Guar Hydroxypropyltrimonium Chloride (Guar Gum), Piroctone Olamine (Preserving Salt), Hydrolyzed Gardenia Florida Extract (Antioxidant Free-Radical Protection), Chlorella Pyrenoidosa Extract (Source of Vitamin B12), Citrus Aurantium Bergamia (Bergamot) Fruit Oil, Aniba Rosaeodora (Rosewood) Wood Oil, Pogostemon Cablin (Patchouli) Oil, Boswellia Carterii (Frankincense) Oil, Pelargonium Graveolens (Geranium) Oil, Citric Acid (To Balance pH)
